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FAQs

Frequently Asked Questions

 

MENU

Does Elephant & Castle have vegetarian options?
While our pub classics, and most of English cuisine for that matter, are notoriously meat-centric, we offer plenty of choices for those of your party who are lacto-ovo vegetarian, including full-size salads, wraps and, yes, even soy chicken or beyond meat patties for your burgers. Just ask your server or check out our menu online 

Are there gluten-free options as well?
While we are not a gluten-free environment and products containing gluten are prepared in our kitchens, we do offer menu items that can be modified to accommodate a gluten sensitivity. Just ask your server or check out our menu online. 

How do I find information about allergens and nutrition? 

Under each of our menu items we have 2 icons. 

The EC Nutrition will provide you the nutritional information for our dishes. 

The EC Allergy will tell you the allergies within the dish. 

We are concerned for your well-being, so please alert us if you have any allergies or dietary concerns.  

Does Elephant & Castle serve takeout?

Yes, we have a few options for you to enjoy your E&C favourites at home.

You can order through our website for pick-up. For Canadian locations click here and for US locations click here.  

If you don’t feel like leaving the comforts of your home, most of our locations deliver 

In Canada you can find us on UberEATSDoor Dash and SkipTheDishes 

In the US you can find us on UberEATS, Door Dash, Postmates and Grub Hub  

That said, not all our items are resilient enough to travel well beyond the borders of our establishment. Please keep this in mind when you decide you fancy a bit of steak and ale pie while you stay up to watch the premier league.   

I heard they don’t have happy hour in England. Do you have happy hour?

Aye, they don’t have them, but we’re not in England, are we? We have daily special offerings at most of our locations. Check our website under specials for more. 

We’re an English pub, without all the English rules. Pretty brilliant, right?  

I took an awesome picture of my food. How can I share it with you?
I bet you’ve got right a stunning bit of photography on your hands, love. If you’d like to send it our way, go ahead and tag it on Instagram with #ElephantCastle. If we like it, we might even feature it on our social channels. And if we really like it, we’ll put in a good word for a knighthood or ladyship.  

LOCATIONS

Where can I find the nearest Elephant & Castle?
Rather than going all the way across the pond, you can just check our locations page.

When do you open and close?
Every pub is a little different. Check out the locations page to find the hours of the Elephant & Castle nearest you. Or give us a ring and ask us directly.

How can I get a job at Elephant & Castle?
Straight to the point. We like the cut of your jib. Check out our careers page to read about all the employment opportunities we offer.

Do you take reservations?
Right, our Elephant & Castle locations take reservations through OpenTable. However, if you have a group of 6 or more, make an inquiry at our groups page or give us a call to make sure we can comfortably accommodate everyone in your group. 

Do all Elephant & Castle restaurants seat minors?
All our locations allow minors. Keep in mind we often don’t have a distinction of division between the restaurant and bar, if you want to know more about the location nearest you, just give us a ring. 

Does Elephant & Castle support local community events?
We wouldn’t be much of a community pub if we didn’t. Each Elephant & Castle location is proud to work with local businesses and select charities within their communities. Stop by your nearest location today and let's talk about a potential partnership over a pint, yeah?

Why are you called Elephant & Castle?
We had a feeling you’d ask. After all, such a strange combination of words has a way of conjuring together visions of an unlikely friendship between a large land mammal and an obsolete defensive structure. In truth, our name comes from a neighborhood in south London. Plus, a proper English pub always has two names. 

Would you like to provide us feedback?  

For general inquiries please Contact Us or fill out our Guest Satisfaction Survey.

How can I buy a Gift Card.  

In Canada we are part of the UDC family, you can buy at many retail locations or online. For our US locations please visit your local Elephant & Castle.